Hiring more people does not automatically create more MRO capacity. New employees need time to learn the work, gain experience, understand the operation, and become people the team can rely on. That development also requires time from the experienced people training and supporting them. Andrew Walmsley, Owner and President of Volo Aero MRO, joins Patrick Kraus to discuss what it takes to turn workforce growth into lasting operational capability. They explore training, adaptability, company culture, trust, career development, employee retention, and the unusual demands of an MRO environment where today's plan can change with tomorrow's incoming work. The conversation also raises an important question for customers evaluating an MRO partner: What factors should you be looking for when evaluating MRO capacity?